Privacy Policy

Consolidated Privacy Policy

Memora Privacy Policy

Last updated: September 2, 2024

Overview

At Memora, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal data when you visit, use our services, or make a purchase from memorashop.com (the "Site"). This policy applies to all users, whether you are a customer, visitor, or another individual whose information we process.

By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please refrain from using our Services.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will post the revised policy on the Site with an updated "Last updated" date. Your continued use of the Services after changes are posted constitutes your acceptance of the new policy.

What Personal Information We Collect

We collect the following categories of personal information:

  • Contact Details: Name, address, email, and phone number.
  • Order Information: Billing address, shipping address, payment details.
  • Account Information: Username, password, security questions.
  • Usage Data: IP address, browser information, device information, and interaction data collected via cookies and similar technologies.
  • Third-Party Data: Information from third-party vendors, including payment processors like PayPal and platforms like Shopify.

How We Use Your Personal Information

We use your personal information to:

  • Provide and improve our Services, process payments, fulfill orders, and manage your account.
  • Communicate with you regarding your orders, account, and customer support.
  • Enhance user experience through cookies and similar technologies.
  • Conduct marketing and promotional activities (with your consent).
  • Ensure security, prevent fraud, and comply with legal obligations.

Cookies

We use cookies to improve your experience on our Site. You can manage cookie settings through your browser, but disabling cookies may affect the functionality of the Services.

How We Disclose Your Personal Information

We may share your information with:

  • Service Providers: For payment processing, order fulfillment, and customer support.
  • Business Partners: For marketing and other business purposes.
  • Legal Authorities: When required by law or to protect our rights.

International Transfers

Your personal information may be transferred and processed outside of your home country. For users in the European Economic Area (EEA), we rely on recognized transfer mechanisms to ensure data protection.

Data Retention

We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have rights under privacy laws, including:

  • Right to access and obtain a copy of your data.
  • Right to correct or delete your data.
  • Right to restrict or object to data processing.
  • Right to data portability.
  • Right to withdraw consent.

To exercise your rights, contact us at the email provided below. We will not discriminate against you for exercising these rights.

Children's Data

Our Services are not intended for children under 16, and we do not knowingly collect data from them.

Security

While we strive to protect your information, we cannot guarantee its absolute security, especially during transmission. Please use secure methods to communicate sensitive data.

Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at:

Email: info@memorashop.com